Local Delivery is offered at checkout for all customers accepting delivery within 100 miles (Alexandria, VA). This delivery fee is calculated based off estimated miles traveled. Generally, deliveries are fulfilled within 7 calendar days of receipt of request. Mod Factory will contact customers directly to arrange delivery by the contact info submitted at checkout. Our delivery does include placement of item into the customer’s home.
Local Pick-Up is free and offered on all items. Please note that we have two separate in-home showroom locations in Bowie, MD and Alexandria, VA. Please reach out directly by emailing email@example.com or by Direct Message on Instagram @modfactory to arrange for local pick up.
In most cases all sales are final upon receipt of item by buyer, buyer’s agent, or shipper. We encourage our customers to closely inspect items for any defects prior to completion of sale. Returns are accepted at Mod Factory’s discretion and carry a 20% restocking fee from base price of the item.
Mod Factory is not responsible for any damages incurred by third party shippers, buyers or the buyer’s agent during the shipping, delivery, or pick up process.
We offer nationwide shipping through third party shippers such as U-Ship. Mod Factory does not have a dedicated long distance shipping team. Rates will vary depending upon location, time of year, item size, and other factors. In our experience, customers can expect at minimum a shipping fee of $300 for most pieces. Generally, this processes takes anywhere from 2-8 weeks total.
Mod Factory is not responsible for any damages incurred by third party shippers during the shipping, delivery, or pick-up process.